2013 Lexus GS 350Problems, recalls & complaints

NHTSA has logged 26 owner complaints about the 2013 Lexus GS 350, most often about the service brakes. It is covered by 3 safety recalls, and for recall 20V-012 the manufacturer reports only 84% of affected cars repaired.

2013 Lexus GS 350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 13, 2020. Updated daily. Photo: Motohide Miwa, CC BY 2.0.

Complaints by system

Where the 2013 Lexus GS 350 has problems

26 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes50
Structure40
Steering31
Fuel/propulsion system30
Vehicle speed control31
Electrical system30
Air bags22
Engine20
Suspension21
6 other systems61

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2013 Lexus GS 350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2022 Q1

Delivery: fuel pump

Recall 20V-012 · Jan 13, 2020 · 1,830,752 vehicles · 1,540,470 repaired

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2015 Q4

Service brakes, hydraulic

Recall 14V-270 · May 22, 2014 · 10,462 vehicles · 9,268 repaired

Risk. If the switch fails, the vehicle may begin braking without the driver's input, and without illuminating the brake lights, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Steering

Recall 12V-221 · May 16, 2012 · 663 vehicles

Risk. IF THIS OCCURS, THE DRIVER MAY NOT REALIZE THAT THE STEERING WHEEL IS OFF-CENTERED WHEN PULLING FROM A PARKED POSITION, THE VEHICLE COULD MANEUVER IN AN…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2013 vs. every other GS 350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GS 350 median. How we score

'06'07'08'09'10'11'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GS 350 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

REAR BRAKES WERE STICKING AND SQUEAKING. DEALER INSPECTED AND FOUND REAR CALIPER SLIDES SEIZED CAUSING REAR BRAKE PADS TO GET WORN TO 0 MM. CAR ONLY HAS 12K MILES. WHEN ASKED WHY, WAS TOLD, BECAUSE YOU DON'T DRIVE ENOUGH MILES PER YEAR.
Complaint 11015571 · Aug 15, 2017
SAFETY RECALL SENT MAY 22 2014 REGARDING BRAKE PEDAL LOAD SENSING SWITCH. AFTER SEVERAL CALLS AND ATTEMPTED APPOINTMENTS LEXUS STATES THEY DO NOT HAVE THE PART TO FIX THE DEFECTIVE DEVICE AND I NEED TO WAIT UNTIL PART IS AVAILABLE. CURRENTLY 8 MONTHS AND COUNTING WITHOUT A FIX IN PLACE. *TR
Complaint 10672349 · Jan 14, 2015
CONTINUED PROBLEM WITH THE BRAKES LOUD GROWLING NOISE WHEN LIGHT FOOT PRESSURE IS APPLIED OR LET UP AND THE CAR IS STOPPED. WAS INFORMED BY THE DEALER THAT IS NORMAL FOR ALL NEW LEXUS MODELS. IT APPEARS TO ME THAT THE DEALER DOES NOT WANT TO ADDRESS THE PROBLEM. *TR
Complaint 10663218 · Dec 9, 2014 · 5,000 miles

Own a 2013 GS 350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.