2011 Lexus IS 250Problems, recalls & complaints

NHTSA has logged 30 owner complaints about the 2011 Lexus IS 250, most often about the air bags. It is covered by 4 safety recalls, and for recall 19V-741 the manufacturer reports only 65% of affected cars repaired.

2011 Lexus IS 250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 17, 2019. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2011 Lexus IS 250 has problems

30 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags203
Vehicle speed control32
Steering20
Service brakes, hydraulic21
Visibility/wiper10
Power train10
Structure10
Suspension10
Tires10
3 other systems31

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2011 Lexus IS 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2021 Q3

Driver side: inflator module

Recall 19V-741 · Oct 17, 2019 · 928,220 vehicles · 600,429 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

83%repaired · 2021 Q3

Passenger side: inflator module

Recall 19V-005 · Jan 9, 2019 · 1,299,448 vehicles · 1,083,567 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

72%repaired · 2021 Q3

Passenger side: inflator module

Recall 16V-340 · May 23, 2016 · 1,754,517 vehicles · 1,269,624 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

–no report yet

Visibility/wiper

Recall 13V-030 · Jan 30, 2013 · 267,718 vehicles

Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2011 vs. every other IS 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS 250 median. How we score

'06'07'08'09'10'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Lexus IS 250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What IS 250 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2011 LEXUS IS250. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAINED INJURIES, THE FRONT PASSENGER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL…
Complaint 11232202 · Jul 16, 2019 · 130,000 miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.…
Complaint 11019129 · Aug 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…
Complaint 11018886 · Aug 22, 2017

Own a 2011 IS 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.