2012 Lexus IS 250Problems, recalls & complaints

NHTSA has logged 17 owner complaints about the 2012 Lexus IS 250, most often about the air bags. It is covered by 4 safety recalls, and for recall 19V-741 the manufacturer reports only 65% of affected cars repaired.

2012 Lexus IS 250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 8, 2022. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2012 Lexus IS 250 has problems

17 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags102
Electrical system41
Vehicle speed control31
Service brakes31
Structure32
Engine22
Power train10
Seat belts11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2012 Lexus IS 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2021 Q3

Driver side: inflator module

Recall 19V-741 · Oct 17, 2019 · 928,220 vehicles · 600,429 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

83%repaired · 2021 Q3

Passenger side: inflator module

Recall 19V-005 · Jan 9, 2019 · 1,299,448 vehicles · 1,083,567 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

74%repaired · 2021 Q3

Passenger side: inflator module

Recall 17V-006 · Jan 9, 2017 · 577,875 vehicles · 427,891 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

–no report yet

Visibility/wiper

Recall 13V-030 · Jan 30, 2013 · 267,718 vehicles

Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2012 vs. every other IS 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS 250 median. How we score

'06'07'08'09'10'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Lexus IS 250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What IS 250 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS…
Complaint 11234294 · Jul 23, 2019 · 1 miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT…
Complaint 11052965 · Dec 7, 2017
TAKATA RECALL- RECEIVED A RECALL IN MARCH 2017 - STILL WAITING FOR A FIX (8/14/2017). UNABLE TO DRIVE FOR FEAR OF INJURIES.
Complaint 11015123 · Aug 14, 2017 · 40,000 miles

Own a 2012 IS 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.