2012 Lexus IS 250cProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2012 Lexus IS 250c, most often about the air bags. It is covered by 4 safety recalls, and for recall 19V-741 the manufacturer reports only 65% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 17, 2019. Updated daily.

Complaints by system

Where the 2012 Lexus IS 250c has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2012 Lexus IS 250c recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2021 Q3

Driver side: inflator module

Recall 19V-741 · Oct 17, 2019 · 928,220 vehicles · 600,429 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

83%repaired · 2021 Q3

Passenger side: inflator module

Recall 19V-005 · Jan 9, 2019 · 1,299,448 vehicles · 1,083,567 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

74%repaired · 2021 Q3

Passenger side: inflator module

Recall 17V-006 · Jan 9, 2017 · 577,875 vehicles · 427,891 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

–no report yet

Visibility/wiper

Recall 13V-030 · Jan 30, 2013 · 267,718 vehicles

Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2012 vs. every other IS 250c year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS 250c median. How we score

'10'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Lexus IS 250c, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What IS 250c owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS SAN…
Complaint 11020969 · Aug 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…
Complaint 11020365 · Aug 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…
Complaint 11020031 · Aug 28, 2017

Own a 2012 IS 250c?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.