2011 Lexus IS 350Problems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2011 Lexus IS 350, most often about the air bags. It is covered by 7 safety recalls, and for recall 18V-432 the manufacturer reports only 62% of affected cars repaired.

2011 Lexus IS 350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 17, 2019. Updated daily. Photo: OSX, Public domain.

Complaints by system

Where the 2011 Lexus IS 350 has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags20
Engine21
Vehicle speed control21
Fuel/propulsion system10
Fuel system, gasoline10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2011 Lexus IS 350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2021 Q3

Driver side: inflator module

Recall 19V-741 · Oct 17, 2019 · 928,220 vehicles · 600,429 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

83%repaired · 2021 Q3

Passenger side: inflator module

Recall 19V-005 · Jan 9, 2019 · 1,299,448 vehicles · 1,083,567 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

62%repaired · 2019 Q4

Fuel system, gasoline: delivery

Recall 18V-432 · Jun 26, 2018 · 114,998 vehicles · 71,101 repaired

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

72%repaired · 2021 Q3

Passenger side: inflator module

Recall 16V-340 · May 23, 2016 · 1,754,517 vehicles · 1,269,624 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 3 more recalls
72%repaired · 2016 Q2

Delivery: hoses, lines/piping, and fittings

Recall 14V-647 · Oct 15, 2014 · 422,509 vehicles · 305,888 repaired

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

80%repaired · 2015 Q1

Engine

Recall 13V-395 · Sep 4, 2013 · 101,584 vehicles · 81,513 repaired

Risk. The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the…

Problem, fix and repair progress →

–no report yet

Visibility/wiper

Recall 13V-030 · Jan 30, 2013 · 267,718 vehicles

Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2011 vs. every other IS 350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS 350 median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Lexus IS 350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What IS 350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

"TAKATA RECALL'. AFFECTED AREAS ARE THE FRONT PASSENGER AIRBAGS. I AM BEING TOLD THAT DESPITE THIS RECALL BEING ISSUED FOR OVER A YEAR OR MORE THAT THE REMEDY IS STILL NOT AVAILABLE. I FIND THIS HIGHLY DANGEROUS AND TERRIBLE BUSINESS PRACTICE FOR THE LEXUS CORPORATION; NOT TO MENTION PUTTING MY…
Complaint 10944965 · Jan 12, 2017
"TAKATA RECALL" I WOULD LIKE TO ASK IF I CAN JUST HAVE THE AIRBAGS TAKEN OUT. IT IS RIDICULOUS TO NOT BE ABLE TO HAVE PEOPLE IN MY CAR WHILE DRIVING. HOW DO I KNOW IF IT IS SAFE FOR ME TO BE DRIVING THE VEHICLE. THE AIR BAGS SOUND LIKE THEY CAN HURT MORE THAN JUST THE PASSENGERS. I FEEL IT IS MY…
Complaint 10896447 · Aug 16, 2016 · 40,000 miles

Own a 2011 IS 350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.