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2014 Lexus IS 350Problems, recalls & complaints

NHTSA has logged 14 owner complaints about the 2014 Lexus IS 350, most often about the fuel/propulsion system. It is covered by 1 safety recall, and for recall 20V-012 the manufacturer reports only 84% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 84%Owner complaints141 with a crash, fire or injuryTypical failure mileage58kFuel/propulsion system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 15, 2022. Updated daily.

Complaints by system

Where the 2014 Lexus IS 350 has problems

14 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system30
Steering20
Visibility/wiper20
Service brakes21
Wheels10
Seats10
Service brakes, hydraulic10
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2014 Lexus IS 350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2022 Q1

Delivery: fuel pump

Recall 20V-012 · Jan 13, 2020 · 1,830,752 vehicles · 1,540,470 repaired

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2014 vs. every other IS 350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS 350 median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Lexus IS 350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What IS 350 owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

[XXX] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF…
Complaint 11442679 · Dec 4, 2021
THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT [PHONE] SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.
Complaint 11382891 · Dec 10, 2020
TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 3034[PHONE]) WHERE IT WAS…
Complaint 11046264 · Nov 15, 2017 · 58,000 miles

Own a 2014 IS 350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.