2002 Lexus ISProblems, recalls & complaints

NHTSA has logged 12 owner complaints about the 2002 Lexus IS, most often about the structure. It has no vehicle safety recalls on record.

2002 Lexus IS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 9, 2020. Updated daily. Photo: OSX, Public domain.

Complaints by system

Where the 2002 Lexus IS has problems

12 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure50
Tires20
Engine and engine cooling10
Exterior lighting10
Service brakes10
Steering10
Suspension10
Visibility/wiper10
Air bags11
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Lexus IS recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other IS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What IS owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

OVER THE YEARS MY DASHBOARD HAS DETERIORATED, THE RUBBER HAS BECOME STICKY AND NASTY JUST LIKE ALL THE OTHER LEXUS VEHICLES IN COMPLAINTS. I UNDERSTAND THERE IS A RECALL REGARDING THIS MATTER BUT NOT MY YEAR. I DO NOT UNDERSTAND WHY THIS WOULDN'T APPLY TO ALL THE 2002 MODELS THAT ARE EXPERIENCING…
Complaint 10672593 · Jan 14, 2015
AS I'M DRIVING THE DASHBOARD STARTS TO MELT AND IT'S VERY STICKY,PAID GOOD MONEY FOR THIS CAR AND THERE'S NO RECALL OR WARRANTEE FOR THIS DEFECT. *TR
Complaint 10626012 · Aug 18, 2014
MY LEXUS DASHBOARD IS MELTING AWAY. THE DASH HAS ALREADY BEEN REPLACED ONCE BY THE DEALER BUT IT IS AGAIN MELTING AWAY. *TR
Complaint 10617551 · Jul 30, 2014 · 40,000 miles

Own a 2002 IS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.