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2004 Lexus ISProblems, recalls & complaints

NHTSA has logged 10 owner complaints about the 2004 Lexus IS, most often about the air bags. It has no vehicle safety recalls on record.

2004 Lexus IS
–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls0None on recordOwner complaints103 with a crash, fire or injuryTypical failure mileage101kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 12, 2015. Updated daily. Photo: Rutger van der Maar, CC BY 2.0.

Complaints by system

Where the 2004 Lexus IS has problems

10 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags31
Structure30
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2004 Lexus IS recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2004 vs. every other IS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What IS owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

MELTING DASH BOARD TO INCLUDE PASSENGER SIDE AIRBAG COVER, LEAVES RESIDUE ON YOUR HAND WHEN YOU TOUCH IT REGARDLESS OF WHERE THE VEHICLE IS PARKED IN COOL OR HOT AREAS.
Complaint 10781367 · Oct 12, 2015 · 120,000 miles
2004 LEXUS IS300 PURCHASED FROM THE ORIGINAL OWNER IN 2008. AS EVIDENCED BY MANY CLAIMS ON DIFFERENT LEXUS/TOYOTA VEHICLES THE DASHBOARD AND CENTER CONSOLE IS "MELTING." 2006 AND UP LEXUS IS MODELS HAVE AN EXISTING RECALL. 2002-2005 LEXUS IS MODELS DO NOT HAVE THIS RECALL ALTHOUGH THE ISSUE IS…
Complaint 10716277 · May 13, 2015 · 70,000 miles
MY 2004 IS300 WAS INVOLVED IN AN ACCIDENT AT APPROXIMATELY 30 MPH AND NO AIR BAGS DEPLOYED. THE OTHER VEHICLE (SATURN) HIT MY CAR ON THE FRONT DRIVER SIDE, DAMAGING THE SUSPENSION, FENDER, BUMPER, AND SURROUNDING PARTS. AFTER IMPACT MY CAR WENT UP THE CURB, OVER SOME LARGE ROCKS AND RESTED ON AN…
Complaint 10669938 · Jan 4, 2015 · 101,350 miles

Own a 2004 IS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.