repaired · 2026 Q3
Sensor: occupant classification
Risk. An air bag that does not deploy during a crash increases the risk of injury.
2020 Lexus RXProblems, recalls & complaints
NHTSA has logged 48 owner complaints about the 2020 Lexus RX, most often about the air bags. It is covered by 1 safety recall, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 29, 2026. Updated daily. Photo: Vauxford, CC BY-SA 4.0.
Complaints by system
Where the 2020 Lexus RX has problems
48 complaints grouped by the system owners reported.
21Air bags3 crash/fire/injury
5Engine2 crash/fire/injury
4Electrical system2 crash/fire/injury
4Tires
3Forward collision avoidance2 crash/fire/injury
3Structure
2Fuel/propulsion system
1Wheels
1Back over prevention
44 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 21 | 3 |
| Engine | 5 | 2 |
| Electrical system | 4 | 2 |
| Tires | 4 | 0 |
| Forward collision avoidance | 3 | 2 |
| Structure | 3 | 0 |
| Fuel/propulsion system | 2 | 1 |
| Wheels | 1 | 0 |
| Back over prevention | 1 | 0 |
| 4 other systems | 4 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2020 Lexus RX recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.
Best & worst years
2020 vs. every other RX year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX median. How we score
'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What RX owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating…
The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V365000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…
I have reached out to my dealer over the past 5 yrs and Corporate as well about the recall on my 2020 Lexus RX 350. I have since paid the car off and feel the remedy has fell on death ears. The last two services I inquired about a fix, Sterling McCall lexus in Clear Lake texas never responded back…
Own a 2020 RX?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.