2021 Lexus RXProblems, recalls & complaints

NHTSA has logged 71 owner complaints about the 2021 Lexus RX, most often about the air bags. It is covered by 1 safety recall, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

2021 Lexus RX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 8, 2026. Updated daily. Photo: Pawelweg, CC BY-SA 4.0.

Complaints by system

Where the 2021 Lexus RX has problems

71 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags473
Service brakes42
Electrical system40
Forward collision avoidance43
Seat belts44
Structure42
Engine20
Tires21
Steering11
8 other systems81

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Lexus RX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2021 vs. every other RX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX median. How we score

'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What RX owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…
Complaint 11706097 · Dec 19, 2025
The contact owns a 2021 Lexus RX 350. The contact stated that upon starting the vehicle, the air bag malfunction warning light was illuminated. The contact stated that the SRS alert message was displayed. The passenger’s side seat belt warning light was illuminated for two minutes. The contact…
Complaint 11704288 · Dec 10, 2025 · 76,000 miles
The contact owns a 2021 Lexus RX-450H. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that whenever a handbag was placed on the front passenger’s seat, the air bag warning light…
Complaint 11703968 · Dec 9, 2025

Own a 2021 RX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.