Sensor: occupant classification
Risk. An air bag that does not deploy during a crash increases the risk of injury.
NHTSA has logged 71 owner complaints about the 2021 Lexus RX, most often about the air bags. It is covered by 1 safety recall, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 8, 2026. Updated daily. Photo: Pawelweg, CC BY-SA 4.0.
71 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 47 | 3 |
| Service brakes | 4 | 2 |
| Electrical system | 4 | 0 |
| Forward collision avoidance | 4 | 3 |
| Seat belts | 4 | 4 |
| Structure | 4 | 2 |
| Engine | 2 | 0 |
| Tires | 2 | 1 |
| Steering | 1 | 1 |
| 8 other systems | 8 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An air bag that does not deploy during a crash increases the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX median. How we score
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2021 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…
The contact owns a 2021 Lexus RX 350. The contact stated that upon starting the vehicle, the air bag malfunction warning light was illuminated. The contact stated that the SRS alert message was displayed. The passenger’s side seat belt warning light was illuminated for two minutes. The contact…
The contact owns a 2021 Lexus RX-450H. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that whenever a handbag was placed on the front passenger’s seat, the air bag warning light…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.