1997 Mercedes-Benz 420Problems, recalls & complaints

NHTSA has logged 22 owner complaints about the 1997 Mercedes-Benz 420, most often about the suspension. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 4, 2013. Updated daily.

Complaints by system

Where the 1997 Mercedes-Benz 420 has problems

22 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension110
Power train30
Seat belts21
Fuel system, gasoline20
Vehicle speed control10
Exterior lighting11
Visibility10
Latches/locks/linkages10
Seats10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

1997 Mercedes-Benz 420 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

1997 vs. every other 420 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 420 median. How we score

'86'87'88'89'90'91'94'95'96'97'99
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What 420 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

I AM FILING A COMPLAINT REGARDING AFTER WARRANTY SUPPORT FOR THE ABOVE REFERENCED VEHICLE. THE SPRING SEAT DETACHED FROM THE BODY OF THE AUTOMOBILE CAUSING THE SUSPENSION TO FAIL WHILE THE VEHICLE WAS IN MOTION AT 45 MPH ON A DOWNHILL GRADE. AS THE SUSPENSION DETACHED FROM THE CAR, THE LEFT FRONT…
Complaint 10424746 · Sep 12, 2011 · 163,000 miles
I AM A VICTIM OF A DANGEROUS SAFETY DESIGN FLAW IN MY 1997 MERCEDES BENZ E420. LAST WEEK, MY WIFE WAS DRIVING THE CAR IN A STRAIGHT LINE ON A LOCAL STREET NEAR OUR HOME, WHEN THE PASSENGER SIDE COIL SPRING FLEW OUT OF THE CAR, RESULTING IN HER COMPLETELY LOSING CONTROL OF THE VEHICLE. THERE WERE NO…
Complaint 10413904 · Jul 21, 2011 · 200,150 miles
I HAVE A 1997 MERCEDES BENZ E420. THE SPRING PERCHES HAVE FAILED ON BOTH FRONT SIDES OF THIS CAR. THE DRIVE SIDE COMPLETELY SEPARATED FROM THE FRAME OF THE CAR AND HAD TO BE WELDED AND REPAIRED. I CAUGHT THE PASSENGER SIDE BEFORE ANY SERIOUS DAMAGE OCCURRED. THIS IS A KNOWN DEFECT WITH THIS…
Complaint 10222929 · Mar 31, 2008

Own a 1997 420?

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