2020 Mercedes-Benz AMG CLA35Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2020 Mercedes-Benz AMG CLA35, most often about the back over prevention. It is covered by 8 safety recalls, and for recall 23V-732 the manufacturer reports only 71% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2026. Updated daily.

Complaints by system

Where the 2020 Mercedes-Benz AMG CLA35 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Back over prevention40
Electrical system30
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2020 Mercedes-Benz AMG CLA35 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

71%repaired · 2025 Q4

Other: owners/service/other manual

Recall 23V-732 · Nov 1, 2023 · 42,742 vehicles · 30,155 repaired

Risk. Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

89%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-232 · Apr 8, 2022 · 126,443 vehicles · 112,211 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

Show 4 more recalls
81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

95%repaired · 2021 Q2

Electrical system: instrument cluster/panel

Recall 20V-089 · Feb 14, 2020 · 2,101 vehicles · 1,989 repaired

Risk. If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2020 vs. every other AMG CLA35 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the AMG CLA35 median. How we score

'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What AMG CLA35 owners report

Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer but was not diagnosed for the rearview camera failure. The dealer informed the contact that the rear brake pads and discs had failed and…
Complaint 11678690 · Aug 6, 2025 · 40,000 miles
The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount…
Complaint 11438063 · Oct 25, 2021
The contact's boyfriend owns a 2020 Mercedes-Benz CLA35. The contact's boyfriend received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part for the recall repair was unavailable. The dealer had been notified about the issue each month since…
Complaint 11437767 · Oct 22, 2021

Own a 2020 AMG CLA35?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.