2017 Mercedes-Benz B 250eProblems, recalls & complaints

NHTSA has logged 20 owner complaints about the 2017 Mercedes-Benz B 250e, most often about the engine. It is covered by 3 safety recalls, and for recall 21V-229 the manufacturer reports only 68% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 15, 2025. Updated daily.

Complaints by system

Where the 2017 Mercedes-Benz B 250e has problems

20 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine110
Power train100
Electrical system80
Fuel/propulsion system50
Vehicle speed control10
Seat belts10
Service brakes10
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2017 Mercedes-Benz B 250e recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

68%repaired · 2023 Q2

Steering

Recall 21V-229 · Apr 1, 2021 · 4,992 vehicles · 3,375 repaired

Risk. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2017 vs. every other B 250e year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the B 250e median. How we score

'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What B 250e owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the light for the off ramp a warning light indicator appeared stating Coolant Low. I found this odd as I was unaware of Electric Vehicles using Coolant. I clicked the OK button on the…
Complaint 11633846 · Jan 3, 2025
The contact owns a 2017 Mercedes-Benz B250E. The contact stated while driving approximately 60 MPH, the vehicle the lost automotive power and stalled. The message "Shut Off Immediately" was displayed. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The…
Complaint 11618068 · Oct 4, 2024 · 72,000 miles
My car just stalled and was not able to move on the highway exit which caused a high risk for the safety of passengers and the safety of others. The car has been towed to a Mercedes Dealer in West Covina, California. and they indicate that the coolant leaked into the drive motor and caused the car…
Complaint 11553101 · Nov 1, 2023

Own a 2017 B 250e?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.