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2016 Mercedes-Benz B 250eProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2016 Mercedes-Benz B 250e, most often about the air bags. It is covered by 2 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 78%Owner complaints40 with a crash, fire or injuryTop problem2Air bags

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 23, 2025. Updated daily.

Complaints by system

Where the 2016 Mercedes-Benz B 250e has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags20
Engine20
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Mercedes-Benz B 250e recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2016 vs. every other B 250e year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the B 250e median. How we score

'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz B 250e, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What B 250e owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

My air bag light went on, and my car is displaying a fault on the drivers side air bag. I took the car to an authorized Mercedes dealer and they say they claim I need a new part. Please see RCMN-17V627. The recall affects nearly 500,000 Mercedes-Benz vehicles from model years 2012 to 2018. Specific…
Complaint 11689123 · Sep 23, 2025
MERCEDES NOTIFIED ME VIA LETTER OF A SAFETY PROBLEM WITH MY LEASED 2016 B250E IN NOVEMBER 2017 BUT SAYS PARTS AREN'T AVAILABLE UNTIL OCTOBER 2018. SO I AM DRIVING AN UNSAFE VEHICLE UNTIL THEN?
Complaint 11080257 · Mar 19, 2018

Own a 2016 B 250e?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.