repaired · 2021 Q1
Communication
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
2015 Mercedes-Benz CLS400Problems, recalls & complaints
NHTSA has logged 8 owner complaints about the 2015 Mercedes-Benz CLS400, most often about the electrical system. It is covered by 4 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 28, 2023. Updated daily.
Complaints by system
Where the 2015 Mercedes-Benz CLS400 has problems
8 complaints grouped by the system owners reported.
3Electrical system
2Electronic stability control (ESC)
1Engine1 crash/fire/injury
1Exterior lighting
1Power train
1Seats
1Service brakes
1Steering
1Wheels
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 3 | 0 |
| Electronic stability control (ESC) | 2 | 0 |
| Engine | 1 | 1 |
| Exterior lighting | 1 | 0 |
| Power train | 1 | 0 |
| Seats | 1 | 0 |
| Service brakes | 1 | 0 |
| Steering | 1 | 0 |
| Wheels | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2015 Mercedes-Benz CLS400 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2016 Q4
Engine and engine cooling: engine
Risk. If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
repaired · 2016 Q3
Exterior lighting
Risk. Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
repaired · 2016 Q2
Body: hood
Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2015 vs. every other CLS400 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLS400 median. How we score
'15'16
- Avoid
- Caution
- Solid
- Best
- Not rated
1 investigation
NHTSA defect investigations
Federal investigations that included the 2015 Mercedes-Benz CLS400, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
In owners' words
What CLS400 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
TOTAL ELECTRICAL FAILURE WHICH IS CAUSING COMMAND SYSTEM TO POWER ON/OFF WHILE VEHICLE IS BEING DRIVEN,NOT ALLOWING ME TO USE NAVIGATION,WINDOWS(ROLLING UP&DOWN OR NOT WORKING AT ALL),SIDE VIEW MIRRORS(FLIPPING OUT & IN,WHILE VEHICLE IS BEING DRIVEN)AIR CONDITIONING,RADIO TURNING ITSELF…
THIS IS THE 2ND TIME MY 2015 CLS400 MERCEDES HAS BEEN RETURNED TO THE DEALERSHIP FOR THIS REOCCURRING PROBLEM OF THE ELECTRONIC COMMAND SYSTEM TOTALLY SHUTTING DOWN WHILE THE VEHICLE IS BEING DRIVEN ON THE STREET AND FRWY.NAVIGATION BLINKS ON & OFF,SIDE VIEW MIRRORS FOLD IN & OUT WHILE VEHICLE IS…
DESPITE NHTSA RECALL # 15V137 WAS ISSUED ON MARCH 12TH,2015 I WAS SOLD A CLS400 ON MARCH 14TH. NEITHER AT TIME OF SALE NOR THEREAFTER I WAS NOTIFIED ABOUT THIS RECALL. IT SEEMS THAT DEALERSHIP WAS IN VIOLATION OF MERCEDES BENZ USA'S STOP-SALE ORDER ISSUED TO DEALERS ON MARCH 13TH.
Own a 2015 CLS400?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.