2002 Mercedes-Benz E ClassProblems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2002 Mercedes-Benz E Class, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 29, 2014. Updated daily.

Complaints by system

Where the 2002 Mercedes-Benz E Class has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system30
Visibility20
Child seat10
Suspension10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Mercedes-Benz E Class recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other E Class year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E Class median. How we score

'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'08
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What E Class owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I REITERATE....THIS VEHICLE IS A DEATH TRAP! MERCEDES BENZ INSTALLED POWER SEAT CONTROLLERS IN THIS CAR THAT FAIL VERY FREQUENTLY. THIS DESIGN FLAW CAUSES THE UNIT TO RUN POWER SEAT COMPONENTS CONSTANTLY EVEN WHEN THE CAR IS PARKED, KEY REMOVED AND THE CAR IS LOCKED. WITHIN 2-11 HOURS, THE ACTIVITY…
Complaint 10585495 · Apr 29, 2014 · 102,000 miles
THE INSTRUMENT CLUSTER LIGHTING IS DIMMING TO THE POINT YOU HAVE TO SQUINT TO SEE THE INFORMATION. THIS REQUIRES FOCUSING ON THE DISPLAY FOR LONGER THAN A SAFE AMOUNT OF TIME ESPECIALLY WHEN YOU ARE DRIVING. *TR
Complaint 10275001 · Jun 25, 2009
INSTRUMENT CLUSTER LIGHTING FADED TO POINT OF BARELY BEING ABLE TO SEE PIXELS IN DISPLAY.NO TEMPERATURE READING-NO CLOCK READING AND SPEEDOMETER IS BARELY READABLE.MANUFACTURER ACKNOWLEDGED FAULT ON OTHER MERCEDES MODELS BUT NOT THE E-CLASS.DON'T DRIVE CAR MUCH AT NIGHT BECAUSE OF BARELY READABLE…
Complaint 10216242 · Jan 28, 2008

Own a 2002 E Class?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.