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2014 Mercedes-Benz E250Problems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2014 Mercedes-Benz E250, most often about the engine. It is covered by 3 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 78%Owner complaints71 with a crash, fire or injuryTypical failure mileage19kEngine, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 16, 2024. Updated daily.

Complaints by system

Where the 2014 Mercedes-Benz E250 has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine20
Fuel/propulsion system10
Power train10
Seats10
Service brakes10
Steering10
Structure11
Suspension10
Electronic stability control (ESC)10
1 other systems11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Mercedes-Benz E250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

96%repaired · 2016 Q1

Engine: diesel

Recall 14V-762 · Dec 1, 2014 · 4,871 vehicles · 4,652 repaired

Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2014 vs. every other E250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E250 median. How we score

'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz E250, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E250 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

THE CAR HAS A ECO SYSTEM WHICH MAKES THE ENGINE STOP WHEN YOU COME AT COMPLETE STOP TO SAVE FUEL. WHEN THE INCIDENT HAPPENED, THE CAR STARTED WITH A HUGE JERK AS IF THE GEAR BOX IS BROKEN. NOW IT IS GIVING TWO DIFFERENCE MESSAGES: 1. AUXILIARY BATTERY MALFUNCTION 2. PRE-SAFE FUNCTIONS LIMITED (SEE…
Complaint 10733426 · Jul 11, 2015 · 38,420 miles
I HAVE A 2014 MERCEDES BENZ E250 DIESEL, I COMPLAINED THAT THE ENGINE HESITATES WHEN TRYING TO ACCELERATE, I WAS TOLD THAT THE TRANS AND ENGINE HAS TO GET USED TO MY DRIVING HABITS,,,LOL....IT'S STILL DOING IT, ALSO THE SUSPENSION ON THE 2014 IS HORRIBLE U CAN FEEL EVERY BUMP, CRACK, POT HOLE, I…
Complaint 10660590 · Nov 24, 2014 · 50 miles

Own a 2014 E250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.