1997 Mercedes-Benz E320Problems, recalls & complaints

NHTSA has logged 63 owner complaints about the 1997 Mercedes-Benz E320, most often about the suspension. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 13, 2023. Updated daily.

Complaints by system

Where the 1997 Mercedes-Benz E320 has problems

63 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension323
Seat belts101
Air bags75
Electrical system53
Power train51
Structure41
Engine and engine cooling41
Service brakes, hydraulic11
Steering10
6 other systems60

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

1997 Mercedes-Benz E320 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Mileage at failure

When do suspension problems start?

114kmiles, median

Based on the odometer reading in 25 suspension complaints. 28% were reported before 100,000 miles.

median0k50k100k150k200k+
0under 30k miles7under 100k miles18100k miles or more
Best & worst years

1997 vs. every other E320 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E320 median. How we score

'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 1997 Mercedes-Benz E320, and the recalls they led to.

  1. FRONT SUSPENSION COIL SPRING EJECTIONPE07021 · closed Aug 9, 2007
    No recall
In owners' words

What E320 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west,…
Complaint 11554876 · Nov 13, 2023
LEFT FRONT SPRING CUP ASSEMBLY RUSTED AND BROKE AWAY FROM BODY. RESULTED IN DROPPED FRONT END. PART REPLACED AND AREA REPAIRED.
Complaint 10940062 · Jan 6, 2017 · 113,400 miles
WHILE MAKING A LEFT TURN ON A MAJOR STREET I HEARD A LOUD POP AND PULLED OVER TO SEE IF I RAN OVER SOMETHING, BUT NOTHING WAS IN THE ROAD. WHEN I STARTED THE CAR AND BEGAN DRIVING I NOTICED THE SUSPENSION WAS MAKING NOISES. I TOOK IT TO A MECHANIC SHOP AND WAS TOLD THE PASSENGER SIDE REAR COIL…
Complaint 10903411 · Sep 3, 2016 · 150,000 miles

Own a 1997 E320?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.