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2013 Mercedes-Benz E400 HybridProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2013 Mercedes-Benz E400 Hybrid, most often about the power train. It is covered by 2 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 78%Owner complaints21 with a crash, fire or injuryTypical failure mileage67kPower train, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 1, 2019. Updated daily.

Complaints by system

Where the 2013 Mercedes-Benz E400 Hybrid has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train11
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2013 Mercedes-Benz E400 Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

93%repaired · 2016 Q2

Body: hood

Recall 15V-088 · Feb 13, 2015 · 147,224 vehicles · 137,020 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2013 vs. every other E400 Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E400 Hybrid median. How we score

'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Mercedes-Benz E400 Hybrid, and the recalls they led to.

  1. Rear brake line failureDP20004 · closed Oct 9, 2020
    No recall
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What E400 Hybrid owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

MY CAR WAS PARKED IN OUR GARAGE WHICH IS LEVEL. MY SON AND I GOT INTO THE CAR, AND I ATTEMPTED TO PUT THE CAR IN REVERSE TO LEAVE. AFTER SEVERAL ATTEMPTS, THE CAR WOULD NOT GO INTO GEAR. WITH THE CAR STILL PARKED IN THE GARAGE AND WITH THE ENGINE OFF, MY SON AND I EXITED THE CAR, AND I WENT INSIDE…
Complaint 10936599 · Dec 20, 2016 · 67,000 miles

Own a 2013 E400 Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.