2023 Mercedes-Benz EQE 500Problems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2023 Mercedes-Benz EQE 500, most often about the electrical system. It is covered by 2 safety recalls, and for recall 23V-555 the manufacturer reports only 90% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 6, 2025. Updated daily.

Complaints by system

Where the 2023 Mercedes-Benz EQE 500 has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system30
Service brakes22
Air bags11
Tires10
Power train10
Engine10
Forward collision avoidance10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2023 Mercedes-Benz EQE 500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

96%repaired · 2026 Q1

Wiring: fuses and circuit breakers

Recall 24V-115 · Feb 16, 2024 · 31,848 vehicles · 30,692 repaired

Risk. An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument…

Problem, fix and repair progress →

90%repaired · 2025 Q2

Structure: frame and members

Recall 23V-555 · Aug 4, 2023 · 10 vehicles · 9 repaired

Risk. In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2023 vs. every other EQE 500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EQE 500 median. How we score

'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What EQE 500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to…
Complaint 11616107 · Sep 24, 2024
The contact owns a 2023 Mercedes-Benz EQE500. The contact stated that while driving approximately 45 MPH, the vehicle lost propulsion and stalled. Moments later, the contact was able to restart the vehicle and continued driving. The next day the vehicle was driven to the local dealer who determined…
Complaint 11592597 · Jun 5, 2024 · 2,500 miles
Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.
Complaint 11536718 · Aug 6, 2023

Own a 2023 EQE 500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.