Structure: frame and membersRecall 23V-555 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC recall 23V-555 covers 10 Mercedes-Benz vehicles for a structure: frame and members problem, reported to NHTSA on August 4, 2023. The manufacturer's latest report (2025 Q2) shows 90% of affected vehicles repaired.
Source: NHTSA recall 23V555000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
The risk
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
The fix
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.