Communication
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
NHTSA has logged 13 owner complaints about the 2016 Mercedes-Benz GL450, most often about the seats. It is covered by 5 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 16, 2026. Updated daily.
13 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Seats | 3 | 0 |
| Engine | 2 | 2 |
| Steering | 1 | 0 |
| Suspension | 1 | 1 |
| Visibility | 1 | 0 |
| Latches/locks/linkages | 1 | 0 |
| Service brakes | 1 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Risk. The leaking oil in the presence of an ignition source can increase the risk of a fire.
Risk. If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Risk. The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GL450 median. How we score
Recent seats complaints filed with NHTSA, shortened. Personal details are removed.
2ND ROW HEAD REST UNSAFE AND UNUSEABLE - THE HEADREST IS TOO LOW AND TOO HIGH FOR A CHILD OR SMALL PERSON TO USE. WHEN IN DOWN POSITION, SEAT PUSHES HEAD FORWARD; WHEN IT IS UP, IT'S TOO TALL FOR THE HEAD. ALSO HEADREST IS VERY DIFFICULT TO PULL UP. BASICALLY, THIS PART IS NOT USEABLE BY ANYONE…
THE SECOND ROW SEAT HEADREST IS UNUSABLE FOR MY CHILDREN. IT HITS THEM IN THE HEAD AND THEY ARE TOTALLY UNCOMFORTABLE. I SEE NOW THAT THIS IS A MAJOR SOURCE OF PROBLEMS FOR THIS VEHICLE. MANY PARENTS ARE COMPLAINING. MERCEDES HAS NO CURE FOR IT. NOT OK.
MY FATHER AND MOTHER IN-LAW RECENTLY PURCHASED A 2016 MERCEDES BENZ GL450 AS OUR FAMILY CAR. THE HEADRESTS FOR THE 2ND ROW SEATS WITH THE "EASY ENTRY" OPTION APPEAR TO POSE A COMFORT AND SAFETY ISSUE FOR BOTH CAR SEATS AND "SHORTER" PEOPLE... I WOULD SAY 5'-3" AND SHORTER. WITH THE "EASY ENTRY"…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.