2016 Mercedes-Benz GL450Problems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2016 Mercedes-Benz GL450, most often about the seats. It is covered by 5 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 16, 2026. Updated daily.

Complaints by system

Where the 2016 Mercedes-Benz GL450 has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seats30
Engine22
Steering10
Suspension11
Visibility10
Latches/locks/linkages10
Service brakes11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2016 Mercedes-Benz GL450 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

94%repaired · 2019 Q4

Suspension: front

Recall 18V-272 · Apr 27, 2018 · 9,725 vehicles · 9,138 repaired

Risk. The leaking oil in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

87%repaired · 2018 Q4

Steering: electric power assist system

Recall 17V-241 · Apr 11, 2017 · 58,323 vehicles · 50,477 repaired

Risk. If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Show 1 more recall
81%repaired · 2018 Q2

Control arm: upper arm

Recall 17V-081 · Feb 8, 2017 · 37 vehicles · 30 repaired

Risk. The loose bolt may cause improper wheel tracking, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2016 vs. every other GL450 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GL450 median. How we score

'07'08'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GL450 owners report

Recent seats complaints filed with NHTSA, shortened. Personal details are removed.

2ND ROW HEAD REST UNSAFE AND UNUSEABLE - THE HEADREST IS TOO LOW AND TOO HIGH FOR A CHILD OR SMALL PERSON TO USE. WHEN IN DOWN POSITION, SEAT PUSHES HEAD FORWARD; WHEN IT IS UP, IT'S TOO TALL FOR THE HEAD. ALSO HEADREST IS VERY DIFFICULT TO PULL UP. BASICALLY, THIS PART IS NOT USEABLE BY ANYONE…
Complaint 11000079 · Jun 19, 2017
THE SECOND ROW SEAT HEADREST IS UNUSABLE FOR MY CHILDREN. IT HITS THEM IN THE HEAD AND THEY ARE TOTALLY UNCOMFORTABLE. I SEE NOW THAT THIS IS A MAJOR SOURCE OF PROBLEMS FOR THIS VEHICLE. MANY PARENTS ARE COMPLAINING. MERCEDES HAS NO CURE FOR IT. NOT OK.
Complaint 10818230 · Jan 5, 2016
MY FATHER AND MOTHER IN-LAW RECENTLY PURCHASED A 2016 MERCEDES BENZ GL450 AS OUR FAMILY CAR. THE HEADRESTS FOR THE 2ND ROW SEATS WITH THE "EASY ENTRY" OPTION APPEAR TO POSE A COMFORT AND SAFETY ISSUE FOR BOTH CAR SEATS AND "SHORTER" PEOPLE... I WOULD SAY 5'-3" AND SHORTER. WITH THE "EASY ENTRY"…
Complaint 10763773 · Sep 15, 2015 · 35 miles

Own a 2016 GL450?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.