2009 Mercedes-Benz R350Problems, recalls & complaints

NHTSA has logged 15 owner complaints about the 2009 Mercedes-Benz R350, most often about the air bags. It is covered by 3 safety recalls, and for recall 24V-298 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 26, 2024. Updated daily.

Complaints by system

Where the 2009 Mercedes-Benz R350 has problems

15 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags80
Visibility20
Engine and engine cooling10
Exterior lighting10
Fuel/propulsion system10
Seat belts10
Seats10
Structure10
Visibility/wiper10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2009 Mercedes-Benz R350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2026 Q1

Power assist: vacuum

Do not drive

Recall 24V-298 · Apr 26, 2024 · 15,604 vehicles · 439 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

43%repaired · 2025 Q4

Power assist: vacuum

Do not drive

Recall 22V-315 · May 9, 2022 · 350,294 vehicles · 149,456 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Driver side: inflator module

Recall 16V-081 · Feb 11, 2016 · 711,159 vehicles · 464,166 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2009 vs. every other R350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the R350 median. How we score

'06'07'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2009 Mercedes-Benz R350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What R350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

I HAVE BEEN RECEIVING SAFETY RECALL NOTICES FROM MERCEDES BENZ SEVERAL TIME IN THE PAST 6 MONTHS. EACH TIME THAT I CALL MERCEDES BENZ OF SOUTH BAY IN TORRANCE, CA, THEY TELL ME THAT THEY DON'T HAVE THE PART. SINCE THE SAFETY RECALL IS ABOUT THE AIR BAGS, IT IS REALLY IMPORTANT THAT THEY GET FIXED.…
Complaint 11101124 · Jun 11, 2018
RECEIVED LETTER TELLING ME TO CONTACT YOU FOR A FREE AIRBAG REPLACEMENT. THESE AIRBAGS INFLATORS ARE DEFECTED ON MY VEHICLE. PLEASE CONTACT ME AS SOON AS POSSIBLE AND PROVIDE DEALER THAT CAN HANDLE THIS ISSUE NEAR MY HOMETOWN.
Complaint 11060874 · Jan 6, 2018
WE RECEIVED A RECALL IN FEBRUARY 2016 AND STILL THERE ARE NO REPLACEMENTS AVAILABLE. WHY SEND A RECALL WITH NO POSSIBLE RESOLUTION? I GUESS WE JUST CROSS OUR FINGERS AND HOPE?
Complaint 11044930 · Nov 9, 2017

Own a 2009 R350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.