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2012 Mercedes-Benz R350Problems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2012 Mercedes-Benz R350, most often about the air bags. It is covered by 3 safety recalls, and for recall 24V-298 the manufacturer reports only 3% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 3%Owner complaints80 with a crash, fire or injuryTypical failure mileage58kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 26, 2024. Updated daily.

Complaints by system

Where the 2012 Mercedes-Benz R350 has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags50
Electrical system10
Engine10
Service brakes, hydraulic10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Mercedes-Benz R350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2026 Q1

Power assist: vacuum

Do not drive

Recall 24V-298 · Apr 26, 2024 · 15,604 vehicles · 439 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

43%repaired · 2025 Q4

Power assist: vacuum

Do not drive

Recall 22V-315 · May 9, 2022 · 350,294 vehicles · 149,456 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Driver side: inflator module

Recall 16V-081 · Feb 11, 2016 · 711,159 vehicles · 464,166 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2012 vs. every other R350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the R350 median. How we score

'06'07'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Mercedes-Benz R350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What R350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED…
Complaint 11192504 · Mar 29, 2019
TAKATA RECALL MANUFACTURER ADVISED ME OF THE DEFECT IN MAY 2016. THE LETTER ADVISED IT WOULD TAKE SOME TIME TO DESIGN AND ULTIMATELY REPLACE THE DEFECTIVE PART. NO FURTHER NOTICES HAVE BEEN RECEIVED WITH A SOLUTION AFTER MORE THAN 18-MONTHS. NO ACCIDENTS OR COLLISIONS HAVE OCCURRED TO TEST THE BAG…
Complaint 11056290 · Dec 24, 2017 · 58,000 miles
TAKATA RECALL - AIRBAG FIX HAS YET NOT BEEN MADE AVAILABLE AND THE COMPANY HAS DECLARED BANKRUPTCY, I'M CLUELESS ON WHO IS GOING TO FIX THE AIRBAGS.
Complaint 11051890 · Dec 2, 2017

Own a 2012 R350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.