2002 Mercedes-Benz S500Problems, recalls & complaints

NHTSA has logged 25 owner complaints about the 2002 Mercedes-Benz S500, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 21, 2025. Updated daily.

Complaints by system

Where the 2002 Mercedes-Benz S500 has problems

25 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system141
Suspension60
Interior lighting40
Power train20
Engine and engine cooling20
Air bags11
Visibility10
Engine10
Equipment10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Mercedes-Benz S500 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other S500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S500 median. How we score

'93'94'95'96'99'00'01'02'03'04'05'06'07'21'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Mercedes-Benz S500, and the recalls they led to.

  1. AIR SUSPENSION SYSTEM FAILUREPE07042 · closed Nov 20, 2007
    No recall
In owners' words

What S500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working…
Complaint 11443231 · Dec 9, 2021 · 100,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S500. THE CONTACT STATED UPON START-UP, THE INSTRUMENT CLUSTER WENT BLANK. THE CONTACT CALLED MERCEDES-BENZ OF LOS ANGELES (1801 S. FIGUEROA ST, LOS ANGELES, CA 90015) WHERE THEY INFORMED HIM TO BRING THE VEHICLE TO THE DEALER TO BE INSPECTED. UPON…
Complaint 11353233 · Sep 4, 2020 · 60,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL CLUSTER BURNED OUT AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT OBSERVED AN ABNORMAL BURNING ODOR. THE CONTACT SHUT OFF AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT…
Complaint 10899652 · Aug 30, 2016 · 170,000 miles

Own a 2002 S500?

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