2021 Mercedes-Benz S500Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2021 Mercedes-Benz S500, most often about the engine and engine cooling. It is covered by 7 safety recalls, and for recall 24V-807 the manufacturer reports only 57% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 24, 2025. Updated daily.

Complaints by system

Where the 2021 Mercedes-Benz S500 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2021 Mercedes-Benz S500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

82%repaired · 2026 Q3

Service brakes, hydraulic: foundation components

Recall 25V-116 · Feb 24, 2025 · 20,339 vehicles · 16,673 repaired

Risk. A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

57%repaired · 2026 Q3

Communication: auto crash notification

Recall 24V-807 · Oct 25, 2024 · 21 vehicles · 12 repaired

Risk. A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay…

Problem, fix and repair progress →

94%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-493 · Jul 11, 2022 · 8,530 vehicles · 8,024 repaired

Risk. An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

Show 3 more recalls
100%repaired · 2024 Q1

Steering: column

Recall 22V-214 · Apr 1, 2022 · 4 vehicles · 4 repaired

Risk. Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.

Problem, fix and repair progress →

96%repaired · 2024 Q1

Exterior lighting: back up lights

Recall 22V-167 · Mar 18, 2022 · 9,156 vehicles · 8,784 repaired

Risk. Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2023 Q3

Air bag/restraint control module: software

Recall 21V-789 · Oct 11, 2021 · 1,311 vehicles · 1,260 repaired

Risk. A deactivated passenger air bag increases the risk of injury during a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other S500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S500 median. How we score

'93'94'95'96'99'00'01'02'03'04'05'06'07'21'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What S500 owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Mercedes-Benz. The contact stated while driving at 10 MPH, the vehicle stalls until the contact engages the vehicle in sport mode. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure and a…
Complaint 11628889 · Dec 4, 2024 · 20,700 miles

Own a 2021 S500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.