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2016 Mercedes-Benz Sprinter 4500Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2016 Mercedes-Benz Sprinter 4500, most often about the forward collision avoidance. It is covered by 1 safety recall, and for recall 20V-663 the manufacturer reports only 80% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 80%Owner complaints10 with a crash, fire or injuryTypical failure mileage33kForward collision avoidance, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 26, 2021. Updated daily.

Complaints by system

Where the 2016 Mercedes-Benz Sprinter 4500 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance10
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2016 Mercedes-Benz Sprinter 4500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2016 vs. every other Sprinter 4500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 4500 median. How we score

'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz Sprinter 4500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Sprinter 4500 owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

THE WHEEL SPEED SENSORS ON THIS VEHICLE HAVE BEEN REPLACED FOUR TIMES IN 15000 MOLES. WHEN THE SENSOR FAILS THE VEHICLE SUDDENLY SHUDDERS TO A LOS SPEED WHICH CAN CREATE A VERY DANGEROUS SITUATION FOR MYSELF AND MY FAMILY
Complaint 11414039 · Apr 26, 2021 · 32,500 miles

Own a 2016 Sprinter 4500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.