2023 Mercedes-Benz Tourrider PremiumProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2023 Mercedes-Benz Tourrider Premium. It is covered by 4 safety recalls, and for recall 25V-144 the manufacturer reports only 93% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 5, 2025. Updated daily.

Complaints by system

Where the 2023 Mercedes-Benz Tourrider Premium has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2023 Mercedes-Benz Tourrider Premium recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

93%repaired · 2026 Q2

Seats

Recall 25V-144 · Mar 5, 2025 · 162 vehicles · 150 repaired

Risk. Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.

Problem, fix and repair progress →

100%repaired · 2026 Q1

Escape/egress/exit: latching/release system

Recall 24V-151 · Feb 26, 2024 · 111 vehicles · 111 repaired

Risk. A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2024 Q4

Equipment adaptive/mobility

Recall 24V-141 · Feb 23, 2024 · 77 vehicles · 77 repaired

Risk. Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.

Problem, fix and repair progress →

100%repaired · 2024 Q3

Electrical system

Recall 23V-893 · Dec 22, 2023 · 66 vehicles · 66 repaired

Risk. A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2023 vs. every other Tourrider Premium year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Tourrider Premium median. How we score

'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2023 Tourrider Premium?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.