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2009 Orion VIIProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2009 Orion VII, most often about the engine and engine cooling. It is covered by 8 safety recalls, and for recall 15V-288 the manufacturer reports only 71% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls8Lowest repair rate 71%Owner complaints10 with a crash, fire or injuryTop problem1Engine and engine cooling

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 15, 2015. Updated daily.

Complaints by system

Where the 2009 Orion VII has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2009 Orion VII recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

71%repaired · 2016 Q3

Engine and engine cooling: engine

Recall 15V-288 · May 15, 2015 · 455 vehicles · 323 repaired

Risk. If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.

Problem, fix and repair progress →

88%repaired · 2015 Q2

Engine and engine cooling: engine

Recall 14V-106 · Mar 5, 2014 · 455 vehicles · 399 repaired

Risk. The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn…

Problem, fix and repair progress →

91%repaired · 2015 Q3

Electrical system

Recall 13V-476 · Sep 27, 2013 · 3,009 vehicles · 2,735 repaired

Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Problem, fix and repair progress →

–no report yet

Clutch assembly: pedal/hand lever(motorcycle)

Recall 10V-015 · Jan 21, 2010 · 426 vehicles

Risk. THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Show 4 more recalls
–no report yet

Visibility: glass, side/rear

Recall 09V-215 · Jun 11, 2009 · 286 vehicles

Risk. THE WINDOW COULD DISLODGE FROM THE BUS WHILE IN OPERATION, POSSIBLY BECOMING A ROAD HAZARD TO OTHER MOTORISTS WHICH COULD RESULT IN A VEHICLE CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Orion.

Best & worst years

2009 vs. every other VII year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the VII median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2009 Orion VII, and the recalls they led to.

  1. FALLING BUS WINDOWSEQ09007 · closed Nov 24, 2009
    No recall
In owners' words

What VII owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

2012 ORION VII: COOLANT HOSE FAILURE IN THE AIR DUCT ABOVE THE PASSENGER COMPARTMENT HAS FAILED THREE TIMES RESULTING IN HOT COOLANT RAINING DOWN ONTO THE SEATS
Complaint 10500221 · Feb 19, 2013

Own a 2009 VII?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.