2021 Pierce ImpelProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2021 Pierce Impel. It is covered by 4 safety recalls, and for recall 21V-394 the manufacturer reports only 72% of affected cars repaired.

CarFlaw IndexNot enough dataHigher is better (0–100)

Safety recalls4Lowest repair rate 72%Owner complaints00 with a crash, fire or injury Top problem0—

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 6, 2026. Updated daily.

Complaints by system

Where the 2021 Pierce Impel has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2021 Pierce Impel recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

repaired · 2026 Q3

Electrical system: software

New

Recall 26V-217 · Apr 6, 2026 · 674 vehicles · 568 repaired

Risk. A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

Problem, fix and repair progress →

repaired · 2023 Q4

Mechanical: boom/crane/ladder

Recall 23V-096 · Feb 17, 2023 · 64 vehicles · 64 repaired

Risk. A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the…

Problem, fix and repair progress →

repaired · 2024 Q3

Steering

Recall 22V-590 · Aug 5, 2022 · 514 vehicles · 514 repaired

Risk. A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

repaired · 2023 Q4

Fuel injection system: fuel rail

Recall 21V-394 · May 26, 2021 · 2,416 vehicles · 1,748 repaired

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pierce.

Best & worst years

2021 vs. every other Impel year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impel median. How we score

0 0 0 0 0 0 0 0 0 3 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26

Avoid
Caution
Solid
Best
Not rated

Own a 2021 Impel?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.