2007 Pierce ImpelProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2007 Pierce Impel, most often about the steering. It is covered by 12 safety recalls, and for recall 18V-463 the manufacturer reports only 82% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 2, 2019. Updated daily.

Complaints by system

Where the 2007 Pierce Impel has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering30
Suspension30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2007 Pierce Impel recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

85%repaired · 2022 Q3

Electrical system: software

Recall 19V-022 · Jan 2, 2019 · 994 vehicles · 847 repaired

Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of…

Problem, fix and repair progress →

87%repaired · 2017 Q3

Control arm: lower ball joint

Recall 15V-615 · Oct 1, 2015 · 910 vehicles · 790 repaired

Risk. The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.

Problem, fix and repair progress →

94%repaired · 2015 Q3

Body: door

Recall 13V-214 · May 17, 2013 · 2,006 vehicles · 1,880 repaired

Risk. In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of…

Problem, fix and repair progress →

Show 8 more recalls
97%repaired · 2015 Q3

Latches/locks/linkages

Recall 13V-062 · Feb 25, 2013 · 1,275 vehicles · 1,234 repaired

Risk. If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.

Problem, fix and repair progress →

–no report yet

Disc: caliper

Recall 10V-317 · Jul 8, 2010 · 45 vehicles

Risk. IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.

Problem, fix and repair progress →

–no report yet

Side/window: curtain

Recall 09V-341 · Aug 31, 2009 · 28 vehicles

Risk. INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.

Problem, fix and repair progress →

–no report yet

Electrical system: 12v/24v/48v battery

Recall 09V-105 · Apr 1, 2009 · 167 vehicles

Risk. IF METAL-TO-METAL CONTACT WERE TO HAPPEN, AN ELECTRICAL ARCING BETWEEN THE CAB AND BATTERY COULD OCCUR INCREASING THE RISK OF ELECTRICAL SHORT CIRCUIT AND A…

Problem, fix and repair progress →

–no report yet

Gear box: shaft pitman

Recall 08V-020 · Jan 15, 2008 · 22 vehicles

Risk. THIS CONDITION HAS THE POTENTIAL TO CAUSE THE STEERING GEAR TO STALL AND RESTRICT THE STEERING TURNING ANGLE OF THE VEHICLE WHICH COULD RESULT IN A VEHICLE…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pierce.

Best & worst years

2007 vs. every other Impel year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impel median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Impel owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW,…
Complaint 10806685 · Nov 25, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF…
Complaint 10703171 · Apr 1, 2015 · 111,136 miles
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK…
Complaint 10671053 · Jan 8, 2015 · 91,222 miles

Own a 2007 Impel?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.