Electrical system: softwareRecall 19V-022 · Pierce vehicles

Pierce Manufacturing recall 19V-022 covers 994 Pierce vehicles for a electrical system: software problem, reported to NHTSA on January 2, 2019. The manufacturer's latest report (2022 Q3) shows 85% of affected vehicles repaired.

85%
Vehicles repaired847 of 994 · 2022 Q3
Vehicles affected9946 models
ReportedJan 2, 2019Owners notified Feb 28, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V022000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

The risk

If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

What to do

The fix

Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

85%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q12022 Q3
6 models

Vehicles in this recall

Built from January 22, 2004 to October 31, 2018. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Unintended aerial platform movementPE18009 · closed Apr 8, 2019
    NHTSA