2016 Pierce Arrow XTProblems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2016 Pierce Arrow XT, most often about the suspension. It is covered by 14 safety recalls, and for recall 16V-186 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 6, 2026. Updated daily.

Complaints by system

Where the 2016 Pierce Arrow XT has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension20
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2016 Pierce Arrow XT recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2026 Q3

Electrical system: software

New

Recall 26V-217 · Apr 6, 2026 · 674 vehicles · 568 repaired

Risk. A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2024 Q2

Equipment: mechanical

Recall 22V-809 · Oct 27, 2022 · 299 vehicles · 299 repaired

Risk. The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2023 Q4

Fuel injection system: fuel rail

Recall 22V-032 · Jan 26, 2022 · 243 vehicles · 198 repaired

Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

85%repaired · 2022 Q3

Electrical system: software

Recall 19V-022 · Jan 2, 2019 · 994 vehicles · 847 repaired

Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of…

Problem, fix and repair progress →

Show 10 more recalls
10%repaired · 2019 Q4

Equipment

Recall 18V-050 · Jan 11, 2018 · 123 vehicles · 12 repaired

Risk. A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

Problem, fix and repair progress →

25%repaired · 2019 Q4

Steering

Recall 17V-570 · Sep 14, 2017 · 56 vehicles · 14 repaired

Risk. If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Problem, fix and repair progress →

26%repaired · 2018 Q4

Equipment

Recall 17V-455 · Jul 18, 2017 · 65 vehicles · 17 repaired

Risk. If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.

Problem, fix and repair progress →

90%repaired · 2019 Q4

Suspension

Recall 17V-349 · May 31, 2017 · 29 vehicles · 26 repaired

Risk. If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.

Problem, fix and repair progress →

92%repaired · 2017 Q3

Power train: manual transmission

Recall 16V-585 · Aug 5, 2016 · 470 vehicles · 433 repaired

Risk. If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing…

Problem, fix and repair progress →

99%repaired · 2016 Q4

Equipment

Recall 16V-390 · Jun 1, 2016 · 114 vehicles · 113 repaired

Risk. If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an…

Problem, fix and repair progress →

56%repaired · 2017 Q3

Driveline: driveshaft

Recall 16V-123 · Mar 2, 2016 · 239 vehicles · 135 repaired

Risk. If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard.

Problem, fix and repair progress →

40%repaired · 2017 Q2

Power train: axle assembly

Recall 15V-706 · Oct 26, 2015 · 5 vehicles · 2 repaired

Risk. If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pierce.

Best & worst years

2016 vs. every other Arrow XT year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Arrow XT median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Pierce Arrow XT, and the recalls they led to.

  1. Unintended aerial platform movementPE18009 · closed Apr 8, 2019
    Led to recall 19V-022
In owners' words

What Arrow XT owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

BOLTS SECURING SWAY BAR TO SUSPENSION COMING LOOSE AGAIN (SECOND TIME). REPLACED HARDWARE AND TORQUED. DEALER PERFORMED FIRST REPAIR. WE HAVE HARDWARE HERE FROM FIRST REPAIR.
Complaint 11004746 · Jul 12, 2017 · 4,117 miles
BOLTS THAT HOLD SWAY BAR TO SUSPENSION HAVE COME LOOSE FOR THE SECOND TIME. DEALER CAME ON SITE THE FIRST TIME AND REPLACED THE HARDWARE. WE HAVE THE BOLTS FROM THE FIRST REPAIR.
Complaint 11004742 · Jul 12, 2017 · 3,244 miles

Own a 2016 Arrow XT?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.