Electrical system: software
NewRisk. A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
NHTSA has logged 8 owner complaints about the 2016 Pierce Arrow XT, most often about the suspension. It is covered by 14 safety recalls, and for recall 16V-186 the manufacturer reports only 3% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 6, 2026. Updated daily.
8 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 2 | 0 |
| Tires | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Risk. The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of…
Risk. If the bracket falls, it could strike a person below.
Risk. A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Risk. If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Risk. If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Risk. If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Risk. If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing…
Risk. If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an…
Risk. If the flashlight battery pack overheats, it can increase the risk of a fire.
Risk. If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard.
Risk. If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pierce.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Arrow XT median. How we score
Federal investigations that included the 2016 Pierce Arrow XT, and the recalls they led to.
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
BOLTS SECURING SWAY BAR TO SUSPENSION COMING LOOSE AGAIN (SECOND TIME). REPLACED HARDWARE AND TORQUED. DEALER PERFORMED FIRST REPAIR. WE HAVE HARDWARE HERE FROM FIRST REPAIR.
BOLTS THAT HOLD SWAY BAR TO SUSPENSION HAVE COME LOOSE FOR THE SECOND TIME. DEALER CAME ON SITE THE FIRST TIME AND REPLACED THE HARDWARE. WE HAVE THE BOLTS FROM THE FIRST REPAIR.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.