2023 Polestar Polestar 2Problems, recalls & complaints

NHTSA has logged 117 owner complaints about the 2023 Polestar Polestar 2, most often about the back over prevention. It is covered by 4 safety recalls, and for recall 25V-615 the manufacturer reports only 83% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 29, 2026. Updated daily.

Complaints by system

Where the 2023 Polestar Polestar 2 has problems

117 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Back over prevention881
Electrical system90
Visibility/wiper70
Fuel/propulsion system51
Vehicle speed control41
Exterior lighting30
Engine20
Forward collision avoidance20
Lane departure20
8 other systems113

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2023 Polestar Polestar 2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

83%repaired · 2026 Q3

Back over prevention: software

Recall 25V-615 · Sep 15, 2025 · 27,816 vehicles · 23,056 repaired

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2026 Q3

Back over prevention: software

Recall 25V-280 · Apr 25, 2025 · 27,816 vehicles · 24,700 repaired

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2025 Q3

Sensing system: camera

Recall 24V-477 · Jun 26, 2024 · 25,825 vehicles · 25,825 repaired

Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2023 Q4

Control arm: lower ball joint

Recall 23V-476 · Jul 12, 2023 · 3 vehicles · 3 repaired

Risk. The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Polestar.

Best & worst years

2023 vs. every other Polestar 2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Polestar 2 median. How we score

'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Polestar Polestar 2 safety ratings

2023 Polestar Polestar 2 5 HB AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2023 Polestar Polestar 2 frontal crash test, NHTSA
Frontal crash★★★★★
2023 Polestar Polestar 2 side barrier test, NHTSA
Side barrier★★★★★
2023 Polestar Polestar 2 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (8.3% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2023 Polestar Polestar 2, and the recalls they led to.

  1. Loss of rear-view camera imageRQ25004 · closed Aug 28, 2026
    Led to recall 25V-615
In owners' words

What Polestar 2 owners report

Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall remedy could not be completed because…
Complaint 11749104 · Jul 8, 2026
Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily…
Complaint 11728323 · Mar 31, 2026
The backup camera consistently fails and displays a "Backup Camera is Temporarily Unavailable" message. Polestar is only issuing a software fix for this on model year 2026 Polestar 2s and a solution has not been offered for over 8 months now.
Complaint 11728097 · Mar 30, 2026

Own a 2023 Polestar 2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.