Hydraulic power assist: hose, piping, and connectionsRecall 03V-121 · 1998–2003 Mercedes-Benz M Class

MERCEDES-BENZ USA, LLC. recall 03V-121 covers 211,000 1998–2003 Mercedes-Benz M Class for a hydraulic power assist: hose, piping, and connections problem, reported to NHTSA on March 27, 2003.

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Vehicles repairedNo manufacturer report yet
Vehicles affected211,0001 model
ReportedMar 27, 2003Owners notified Jun 16, 2003
Complaints since16Same system, after the recall

Source: NHTSA recall 03V121000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

ON CERTAIN PASSENGER VEHICLES, THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.

The risk

THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP.

What to do

The fix

DEALERS WILL INSTALL A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. DURING CLAMP REPLACEMENT, THE POWER STEERING COOLING HOSE WILL BE INSPECTED AND REPLACED AS NECESSARY. OWNER NOTIFICATION BEGAN JUNE 16, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

MERCEDES-BENZ RECALL NO. 2003-040005.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from May 1, 1998 to December 31, 2002. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. POWER STEERING HOSE ASSEMBLY LEAKAGEPE03006 · closed Apr 4, 2003
    NHTSA