Vehicle speed control: cruise controlRecall 11V-208 · 1999–2003 Mercedes-Benz M Class

MERCEDES-BENZ USA, LLC. recall 11V-208 covers 136,751 1999–2003 Mercedes-Benz M Class for a vehicle speed control: cruise control problem, reported to NHTSA on March 31, 2011.

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Vehicles repairedNo manufacturer report yet
Vehicles affected136,7511 model
ReportedMar 31, 2011Owners notified Oct 20, 2011
Complaints since1Same system, after the recall

Source: NHTSA recall 11V208000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 1999-2002 M-CLASS AND MODEL YEAR 2000-2003 M-CLASS AMG VEHICLES. THE CRUISE CONTROL SYSTEM IN THE AFFECTED VEHICLES ALLOWS THE DRIVER TO DISENGAGE THE SYSTEM IN A NUMBER OF WAYS, INCLUDING TAPPING THE BRAKE PEDAL, USING THE CRUISE CONTROL STALK, OR BRAKING THE VEHICLE ENOUGH TO REACH A CERTAIN RATE OF DECELERATION. MERCEDES-BENZ HAS DETERMINED THAT UNDER CERTAIN CIRCUMSTANCES USE OF THE BRAKE PEDAL MAY NOT AUTOMATICALLY DISENGAGE CRUISE CONTROL AS EXPECTED BY THE DRIVER, ALTHOUGH THE OTHER MEANS OF DEACTIVATING CRUISE CONTROL REMAIN FULLY OPERATIVE. SPECIFICALLY, WHERE THE DRIVER PUMPS THE BRAKES RATHER THAN APPLYING CONSISTENT PEDAL FORCE, THE LEVEL OF FORCE REQUIRED MAY BE UNUSUALLY HIGH.

The risk

DIFFICULTY OR DELAY IN DISENGAGING CRUISE CONTROL CAN INCREASE THE RISK OF A CRASH.

What to do

The fix

DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

MERCEDES-BENZ CAMPAIGN NUMBER IS 2011090001.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from August 1, 1999 to June 30, 2002. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Brake lamp switch failure.PE10050 · closed May 4, 2011
    NHTSA