Anti-theft: control moduleRecall 13V-475 · Ford vehicles

Ford Motor Company recall 13V-475 covers 23,000 Ford vehicles for a anti-theft: control module problem, reported to NHTSA on October 17, 2013. The manufacturer's latest report (2015 Q1) shows 93% of affected vehicles repaired.

93%
Vehicles repaired21,386 of 23,000 · 2015 Q1
Vehicles affected23,0003 models
ReportedOct 17, 2013Owners notified Oct 30, 2013
Complaints since106Same system, after the recall

Source: NHTSA recall 13V475000 and manufacturer quarterly reports. Started by NHTSA (compliance).

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

The risk

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

What to do

The fix

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

3 models

Vehicles in this recall

Built from September 15, 2011 to April 24, 2013. Not every vehicle in these model years is included; check by VIN.