Automatic transmission: gear position indication (prndl)
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.
NHTSA has logged 187 owner complaints about the 2013 Ford C-MAX, most often about the electrical system. It is covered by 8 safety recalls, and for recall 20V-331 the manufacturer reports only 44% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 7, 2026. Updated daily.
187 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 51 | 2 |
| Steering | 39 | 1 |
| Power train | 37 | 0 |
| Engine | 16 | 0 |
| Structure | 13 | 0 |
| Vehicle speed control | 8 | 1 |
| Service brakes | 8 | 3 |
| Fuel/propulsion system | 5 | 1 |
| Air bags | 4 | 0 |
| 13 other systems | 24 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Risk. An overheated cord can increase the risk of a fire.
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Risk. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing…
Risk. If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Risk. The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Risk. Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
52kmiles, median
Based on the odometer reading in 36 electrical system complaints. 86% were reported before 100,000 miles.
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
$2,000median
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C-MAX median. How we score
Federal investigations that included the 2013 Ford C-MAX, and the recalls they led to.
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Summary of Safety Issue The vehicle repeatedly experiences sudden loss of propulsion while driving, accompanied by a “Stop Safely Now” warning message and various other dashboard warnings. During these events the accelerator pedal becomes completely unresponsive while the vehicle remains powered,…
I took it to the Ford dealership and they diagnosed it as having a parasitic draw from the 12 V battery when the car is shut down so when you go to get into the car if the battery is dead, they will fix it for $425 however, this problem was a recall in 2013 and my car did have a recall done to it.…
WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.