2013 Ford C-MAXProblems, recalls & complaints

NHTSA has logged 187 owner complaints about the 2013 Ford C-MAX, most often about the electrical system. It is covered by 8 safety recalls, and for recall 20V-331 the manufacturer reports only 44% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 7, 2026. Updated daily.

Complaints by system

Where the 2013 Ford C-MAX has problems

187 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system512
Steering391
Power train370
Engine160
Structure130
Vehicle speed control81
Service brakes83
Fuel/propulsion system51
Air bags40
13 other systems240

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2013 Ford C-MAX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2024 Q3

Automatic transmission: gear position indication (prndl)

Recall 22V-413 · Jun 10, 2022 · 2,925,968 vehicles · 1,905,069 repaired

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.

Problem, fix and repair progress →

44%repaired · 2022 Q2

Doors: latch

Recall 20V-331 · Jun 8, 2020 · 2,147,323 vehicles · 945,968 repaired

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Problem, fix and repair progress →

62%repaired · 2018 Q2

Doors: latch

Recall 16V-643 · Sep 6, 2016 · 2,046,297 vehicles · 1,264,797 repaired

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Problem, fix and repair progress →

Show 4 more recalls
54%repaired · 2015 Q4

Air bags

Recall 14V-597 · Sep 26, 2014 · 746,842 vehicles · 403,913 repaired

Risk. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing…

Problem, fix and repair progress →

90%repaired · 2015 Q3

Frontal: sensor/control module-inactive

Recall 14V-237 · May 7, 2014 · 594,785 vehicles · 534,617 repaired

Risk. If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Problem, fix and repair progress →

77%repaired · 2015 Q3

Front assembly: recliner

Recall 14V-164 · Apr 2, 2014 · 43,135 vehicles · 33,291 repaired

Risk. The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Problem, fix and repair progress →

93%repaired · 2015 Q1

Anti-theft: control module

Recall 13V-475 · Oct 17, 2013 · 23,000 vehicles · 21,386 repaired

Risk. Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do electrical system problems start?

52kmiles, median

Based on the odometer reading in 36 electrical system complaints. 86% were reported before 100,000 miles.

median0k50k100k150k200k+
12under 30k miles31under 100k miles5100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Steering

15 owners mentioned a cost

$2,000median

Middle half: $2,000 – $2,313

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2013 vs. every other C-MAX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C-MAX median. How we score

'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Ford C-MAX, and the recalls they led to.

  1. Door Latch FailurePE16001 · closed Oct 29, 2016
    Led to recall 16V-643
  2. Door Latch FailuresRQ19005 · closed Feb 7, 2022
    Led to recall 20V-177
In owners' words

What C-MAX owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Summary of Safety Issue The vehicle repeatedly experiences sudden loss of propulsion while driving, accompanied by a “Stop Safely Now” warning message and various other dashboard warnings. During these events the accelerator pedal becomes completely unresponsive while the vehicle remains powered,…
Complaint 11729640 · Apr 7, 2026
I took it to the Ford dealership and they diagnosed it as having a parasitic draw from the 12 V battery when the car is shut down so when you go to get into the car if the battery is dead, they will fix it for $425 however, this problem was a recall in 2013 and my car did have a recall done to it.…
Complaint 11721095 · Feb 28, 2026
WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes…
Complaint 11648591 · Mar 16, 2025

Own a 2013 C-MAX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.