Automatic transmission: gear position indication (prndl)
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.
NHTSA has logged 10 owner complaints about the 2018 Ford C-MAX, most often about the electrical system. It is covered by 1 safety recall, and for recall 22V-413 the manufacturer reports only 65% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2023. Updated daily. Photo: Vauxford, CC BY-SA 4.0.
10 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 2 | 0 |
| Steering | 2 | 0 |
| Air bags | 2 | 2 |
| Seat belts | 1 | 0 |
| Suspension | 1 | 0 |
| Visibility/wiper | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Power train | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C-MAX median. How we score
Federal investigations that included the 2018 Ford C-MAX, and the recalls they led to.
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car.
ELECTRICAL GREMLINS SINCE THE FIRST DAY. TOUCHSCREEN WENT ON AND OFF, PHONE DIDN'T CHARGE, DOOR HANDLES DON'T WORK, GARAGE DOOR OPENER FORGOT SETTINGS, PRESETS ON DASH WOULD BLINK OUT OF MEMORY. ULTIMATELY THE CAR DIDN'T EVEN START. BUT FOR ALL OF THESE PROBLEMS, SOMETIMES THEY WOULD WORK,…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.