2018 Ford C-MAXProblems, recalls & complaints

NHTSA has logged 10 owner complaints about the 2018 Ford C-MAX, most often about the electrical system. It is covered by 1 safety recall, and for recall 22V-413 the manufacturer reports only 65% of affected cars repaired.

2018 Ford C-MAX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2023. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2018 Ford C-MAX has problems

10 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Steering20
Air bags22
Seat belts10
Suspension10
Visibility/wiper10
Fuel/propulsion system10
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2018 Ford C-MAX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2024 Q3

Automatic transmission: gear position indication (prndl)

Recall 22V-413 · Jun 10, 2022 · 2,925,968 vehicles · 1,905,069 repaired

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2018 vs. every other C-MAX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C-MAX median. How we score

'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2018 Ford C-MAX, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What C-MAX owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car.
Complaint 11510405 · Mar 6, 2023
ELECTRICAL GREMLINS SINCE THE FIRST DAY. TOUCHSCREEN WENT ON AND OFF, PHONE DIDN'T CHARGE, DOOR HANDLES DON'T WORK, GARAGE DOOR OPENER FORGOT SETTINGS, PRESETS ON DASH WOULD BLINK OUT OF MEMORY. ULTIMATELY THE CAR DIDN'T EVEN START. BUT FOR ALL OF THESE PROBLEMS, SOMETIMES THEY WOULD WORK,…
Complaint 11309434 · Feb 15, 2020 · 46,500 miles

Own a 2018 C-MAX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.