2014 Ford C-MAXProblems, recalls & complaints

NHTSA has logged 80 owner complaints about the 2014 Ford C-MAX, most often about the electrical system. It is covered by 8 safety recalls, and for recall 20V-331 the manufacturer reports only 44% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 28, 2026. Updated daily.

Complaints by system

Where the 2014 Ford C-MAX has problems

80 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system204
Power train182
Steering140
Latches/locks/linkages90
Engine50
Air bags43
Wheels30
Structure30
Fuel/propulsion system30
5 other systems72

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2014 Ford C-MAX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2024 Q3

Automatic transmission: gear position indication (prndl)

Recall 22V-413 · Jun 10, 2022 · 2,925,968 vehicles · 1,905,069 repaired

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.

Problem, fix and repair progress →

44%repaired · 2022 Q2

Doors: latch

Recall 20V-331 · Jun 8, 2020 · 2,147,323 vehicles · 945,968 repaired

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Problem, fix and repair progress →

62%repaired · 2018 Q2

Doors: latch

Recall 16V-643 · Sep 6, 2016 · 2,046,297 vehicles · 1,264,797 repaired

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Problem, fix and repair progress →

Show 4 more recalls
54%repaired · 2015 Q4

Air bags

Recall 14V-597 · Sep 26, 2014 · 746,842 vehicles · 403,913 repaired

Risk. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing…

Problem, fix and repair progress →

98%repaired · 2016 Q1

Steering

Do not drive

Recall 14V-514 · Aug 22, 2014 · 508 vehicles · 500 repaired

Risk. The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2015 Q3

Frontal: sensor/control module-inactive

Recall 14V-237 · May 7, 2014 · 594,785 vehicles · 534,617 repaired

Risk. If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Problem, fix and repair progress →

77%repaired · 2015 Q3

Front assembly: recliner

Recall 14V-164 · Apr 2, 2014 · 43,135 vehicles · 33,291 repaired

Risk. The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2014 vs. every other C-MAX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C-MAX median. How we score

'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Ford C-MAX, and the recalls they led to.

  1. Door Latch FailurePE16001 · closed Oct 29, 2016
    Led to recall 16V-643
  2. Door Latch FailuresRQ19005 · closed Feb 7, 2022
    Led to recall 20V-331
In owners' words

What C-MAX owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Major electrical issues, including rear view camera not working, vehicle starting when no key fob is in or near the vehicle, tail lights burning out even after replacement, one taillight blinking faster than the other, screen for infotainment not turning on, all of a sudden vehicle not starting…
Complaint 11753199 · Jul 28, 2026
For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for…
Complaint 11737348 · May 12, 2026
The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as…
Complaint 11617872 · Oct 3, 2024 · 131,500 miles

Own a 2014 C-MAX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.