Doors: latchRecall 16V-643 · Ford and Lincoln vehicles
Ford Motor Company recall 16V-643 covers 2,046,297 Ford and Lincoln vehicles for a doors: latch problem, reported to NHTSA on September 6, 2016. The manufacturer's latest report (2018 Q2) shows 62% of affected vehicles repaired.
Source: NHTSA recall 16V643000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The fix
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
62%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 84,526 vehicles were listed as unreachable.
Vehicles in this recall
Built from August 1, 2010 to February 1, 2016. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Door Latch FailureNHTSA