Doors: latchRecall 16V-643 · Ford and Lincoln vehicles

Ford Motor Company recall 16V-643 covers 2,046,297 Ford and Lincoln vehicles for a doors: latch problem, reported to NHTSA on September 6, 2016. The manufacturer's latest report (2018 Q2) shows 62% of affected vehicles repaired.

62%
Vehicles repaired1,264,797 of 2,046,297 · 2018 Q2
Vehicles affected2,046,2976 models
ReportedSep 6, 2016Owners notified Jan 27, 2017
Complaints since364Same system, after the recall

Source: NHTSA recall 16V643000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

The risk

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

What to do

The fix

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

62%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 84,526 vehicles were listed as unreachable.

0%50%100%2017 Q12018 Q2
6 models

Vehicles in this recall

Built from August 1, 2010 to February 1, 2016. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Door Latch FailurePE16001 · closed Oct 29, 2016
    NHTSA