Frontal: sensor/control module-inactiveRecall 14V-237 · Ford vehicles

Ford Motor Company recall 14V-237 covers 594,785 Ford vehicles for a frontal: sensor/control module-inactive problem, reported to NHTSA on May 7, 2014. The manufacturer's latest report (2015 Q3) shows 90% of affected vehicles repaired.

90%
Vehicles repaired534,617 of 594,785 · 2015 Q3
Vehicles affected594,7852 models
ReportedMay 7, 2014Owners notified May 30, 2014
Complaints since92Same system, after the recall

Source: NHTSA recall 14V237000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

The risk

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

What to do

The fix

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5,429 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q3
2 models

Vehicles in this recall

Built from October 5, 2011 to February 24, 2014. Not every vehicle in these model years is included; check by VIN.