2012 Ford Focus ElectricProblems, recalls & complaints

NHTSA has logged 33 owner complaints about the 2012 Ford Focus Electric, most often about the power train. It is covered by 3 safety recalls, and for recall 18V-592 the manufacturer reports only 47% of affected cars repaired.

2012 Ford Focus Electric

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 23, 2021. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2012 Ford Focus Electric has problems

33 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train140
Electrical system140
Steering60
Vehicle speed control40
Electronic stability control (ESC)30
Fuel/propulsion system30
Engine20
Service brakes20
Air bags11
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Ford Focus Electric recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

83%repaired · 2015 Q1

Automatic transmission: control module (tcm/pcm/tecm)

Recall 13V-523 · Oct 30, 2013 · 2,456 vehicles · 2,030 repaired

Risk. An unexpected loss of power while driving increases the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2015 Q1

Anti-theft: control module

Recall 13V-475 · Oct 17, 2013 · 23,000 vehicles · 21,386 repaired

Risk. Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2012 vs. every other Focus Electric year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Focus Electric median. How we score

'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
4 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Ford Focus Electric, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Electric powertrain propulsion failurePE13031 · closed Nov 15, 2013
    Led to recall 13V-523
  3. Door Latch FailurePE16001 · closed Oct 29, 2016
    Led to recall 16V-643
  4. Door Latch FailuresRQ19005 · closed Feb 7, 2022
    Led to recall 20V-177
In owners' words

What Focus Electric owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO SWITCH GEARS. THE VEHICLE WAS DRIVEN TO MAHWAH FORD (55 FRANKLIN TPK, MAHWAH, NJ 07430) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.…
Complaint 11222637 · Jun 26, 2019 · 26,000 miles
WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS…
Complaint 10817262 · Dec 31, 2015 · 37,000 miles
WHILE RUNNING ON CRUISE CONTROL AT 55MPH, I DISENGAGED THE CRUISE CONTROL FOR A TURNING VEHICLE AHEAD. A YELLOW WRENCH LIGHT & STOP SAFELY NOW MESSAGE APPEARED IN DASH. A WARNING BELL ALARMED. VEHICLE BEGAN FREE WHEELING TOWARDS OTHER VEHICLE WITHOUT EXPECTED REGENERATION BRAKING. HAD TO HIT BRAKES…
Complaint 10712996 · Apr 27, 2015 · 39,750 miles

Own a 2012 Focus Electric?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.