Cable/cord: accessoryRecall 14V-006 · 2013 Tesla Model S

Tesla Motors, Inc. recall 14V-006 covers 21,081 2013 Tesla Model S for a cable/cord: accessory problem, reported to NHTSA on January 13, 2014. The manufacturer's latest report (2015 Q2) shows 98% of affected vehicles repaired.

98%
Vehicles repaired20,764 of 21,081 · 2015 Q2
Vehicles affected21,0811 model
ReportedJan 13, 2014Owners notified Mar 14, 2014
Complaints since189Same system, after the recall

Source: NHTSA recall 14V006000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat.

The risk

An overheated adapter, cord, or wall outlet increases the risk of burn injury and/or fire.

What to do

The fix

Tesla will notify owners and provide an over-the-air (OTA) software update. Some owners have already received this update. This update allows the Model S on board charging system to detect any unexpected fluctuations in the input power or higher resistance connections to the vehicle. If detected, the onboard charging system will automatically reduce the charging current by 25%. Tesla owners can verify that they have received the updated software (version 5.8.4 or later) by viewing the vehicle's center information screen. Additionally, Tesla will mail owners a replacement NEMA 14-50 adapter that is equipped with an internal thermal fuse. The recall began on March 14, 2014. Owners may contact Tesla Service Center at 1-877-79-TESLA (1-877-798-3752).

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

98%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 244 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q2
1 model

Vehicles in this recall