Electrical systemRecall 14V-614 · Buick and Cadillac vehicles

General Motors LLC recall 14V-614 covers 106,307 Buick and Cadillac vehicles for a electrical system problem, reported to NHTSA on October 1, 2014. The manufacturer's latest report (2016 Q2) shows 85% of affected vehicles repaired.

85%
Vehicles repaired90,029 of 106,307 · 2016 Q2
Vehicles affected106,30715 models
ReportedOct 1, 2014Owners notified Dec 26, 2014
Complaints since574Same system, after the recall

Source: NHTSA recall 14V614000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

The risk

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

What to do

The fix

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

85%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 212 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q2