Electrical system: instrument cluster/panelRecall 15V-406 · Ford vehicles
Ford Motor Company recall 15V-406 covers 184,519 Ford vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on June 24, 2015. The manufacturer's latest report (2016 Q4) shows 85% of affected vehicles repaired.
Source: NHTSA recall 15V406000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
The fix
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
85%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,152 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 10, 2014 to July 2, 2015. Not every vehicle in these model years is included; check by VIN.