Automatic transmission: control module (tcm/pcm/tecm)Recall 16V-240 · Chrysler and Dodge vehicles

Chrysler (FCA US LLC) recall 16V-240 covers 811,290 Chrysler and Dodge vehicles for a automatic transmission: control module (tcm/pcm/tecm) problem, reported to NHTSA on April 25, 2016. The manufacturer's latest report (2018 Q1) shows 78% of affected vehicles repaired.

78%
Vehicles repaired635,311 of 811,290 · 2018 Q1
Vehicles affected811,2903 models
ReportedApr 25, 2016Owners notified Jun 24, 2016
Complaints since854Same system, after the recall

Source: NHTSA recall 16V240000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

The risk

Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

What to do

The fix

Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

78%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 17,081 vehicles were listed as unreachable.

0%50%100%2016 Q22018 Q1
3 models

Vehicles in this recall

Built from February 15, 2011 to December 22, 2015. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Vehicle rollaway, engine onEA16002 · closed Jun 24, 2016
    NHTSA