Body: doorRecall 16V-407 · Thomas and Thomas Built Buses vehicles

Daimler Trucks North America LLC recall 16V-407 covers 717 Thomas and Thomas Built Buses vehicles for a body: door problem, reported to NHTSA on June 7, 2016. The manufacturer's latest report (2019 Q1) shows 9% of affected vehicles repaired.

9%
Vehicles repaired63 of 717 · 2019 Q1
Vehicles affected7177 models
ReportedJun 7, 2016Owners notified Dec 9, 2016
Complaints since0Same system, after the recall

Source: NHTSA recall 16V407000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

The risk

If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

What to do

The fix

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

9%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2016 Q42019 Q1