repaired · 2019 Q1
Body: door
Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.
2002 Thomas Built Buses Saf-t-liner ERProblems, recalls & complaints
NHTSA has logged 1 owner complaint about the 2002 Thomas Built Buses Saf-t-liner ER, most often about the seats. It is covered by 5 safety recalls, and for recall 16V-407 the manufacturer reports only 9% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 7, 2016. Updated daily.
Complaints by system
Where the 2002 Thomas Built Buses Saf-t-liner ER has problems
1 complaint grouped by the system owners reported.
1Seats
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Seats | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
5 recalls
2002 Thomas Built Buses Saf-t-liner ER recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q1
Body: door
Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.
repaired · 2017 Q1
Body: door
Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.
repaired · 2017 Q2
Body: door
Risk. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.
Show 1 more recall
no report yet
Springs: air suspension system
Risk. THE DRIVE SHAFT COULD FALL OFF OF THE BUS.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.
Best & worst years
2002 vs. every other Saf-t-liner ER year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner ER median. How we score
'95'96'97'00'01'02'03'04
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Saf-t-liner ER owners report
Recent seats complaints filed with NHTSA, shortened. Personal details are removed.
THE DRIVER'S SEAT WAS DEFECTIVE. THE SEAT FRAME BENT AND CAUSED THE SEAT TO TWIST 15 DEGREES TO THE RIGHT. *NLM A NEW SEAT UNIT WAS REASSEMBLED AND INSTALLED. *TT
Own a 2002 Saf-t-liner ER?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.