Passenger side: inflator moduleRecall 17V-024 · Ford and Lincoln vehicles

Ford Motor Company recall 17V-024 covers 654,695 Ford and Lincoln vehicles for a passenger side: inflator module problem, reported to NHTSA on January 10, 2017. The manufacturer's latest report (2019 Q2) shows 22% of affected vehicles repaired.

Do not drive these vehicles until repaired

22%
Vehicles repaired144,579 of 654,695 · 2019 Q2
Vehicles affected654,6959 models
ReportedJan 10, 2017Owners notified Feb 14, 2018
Complaints since5,844Same system, after the recall

Source: NHTSA recall 17V024000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

What to do

The fix

Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

22%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 46,147 vehicles were listed as unreachable.

0%50%100%2018 Q12019 Q2
9 models

Vehicles in this recall

Built from February 20, 2004 to July 29, 2012. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Air Bag Inflator RuptureEA15001 · open
    NHTSA